Frequently Asked Questions
π¦ Where do you ship?
We currently ship only within the United States.
At this time, weΒ do not offer international shipping. Shipping options will appear at checkout for U.S. addresses only.
β±οΈ How long does shipping take?
All orders are processed within 1β2 business days
Estimated Delivery Time: 7β12 business days
π Do you offer free shipping?
Yes! We offer FreeΒ Standard Shipping on all USA
π How can I track my order?
Youβll receive a tracking number by email once your order ships. Need help? Email us at support@mycookease.com.
π³ What payment methods do you accept?
We accept major credit/debit cards, PayPal, and other secure Shopify-supported gateways.
β Can I cancel or change my order?
Yes, if your order hasn't been processed yet. Please email us within 6 hours of placing the order.
π What is your return policy?
We offer a 30-day return guarantee. If you're not satisfied, contact us and we'll assist with the process.
π½οΈ Are your products safe and eco-friendly?
Yes! All products are BPA-free, food-grade, and we offer many eco-friendly options.
β I have a question thatβs not listed here.
No worries! Email us at support@mycookease.com and weβll respond within 24 hours.
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πΒ Contact Us
If you have questions, concerns, or wish to exercise your privacy rights, you can reach us at:
My Cook Ease
π§ Business Email:Β support@mycookease.com
π Business Address:Β 10662 FM 1097 Willis, TX 77318, USA
π Business Phone:Β +1 (856) 658-0735