Privacy policy

Last updated: July 17, 2025

My Cook Ease operates this store and website, including all related content, tools, features, and services (the “Services”), to provide you with a curated and secure shopping experience. Our platform is powered by Shopify, which helps us deliver these Services to you.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit or interact with the Services, place an order, or contact us. By using the Services, you agree to the terms outlined in this policy.


📋 Personal Information We Collect

We collect various types of personal information to provide and improve our services. This may include:

Contact Information: Name, shipping and billing addresses, phone number, and email.

Payment Data: Credit/debit card numbers, payment method, transaction details.

Account Info: Username, password, preferences, security questions.

Order History: Items viewed, added to cart, purchased, returned, or exchanged.

Communications: Customer support messages or other inquiries.

Device & Usage Info: IP address, browser/device type, browsing behavior, and interactions with the Services.


🧾 Sources of Information

We collect your personal information from:

You directly when you place an order, create an account, or contact us.

Automated technologies like cookies, when you browse our site.

Shopify and third-party partners who help us fulfill services (e.g., shipping, advertising).

Other third parties where permitted by law.


💡 How We Use Your Information

We use your information to:

Provide and personalize the Services
Process payments, fulfill orders, manage your account, enable returns, and improve your shopping experience.

Marketing and Advertising
Send promotional messages (email, SMS, mail), and show relevant ads based on your activity.

Fraud Prevention & Security
Verify identity, detect unauthorized activity, and keep the platform safe.

Legal Compliance
Comply with legal obligations and respond to valid law enforcement requests.


🔐 How We Share Your Information

We may share your personal data in the following cases:

With Shopify – Our eCommerce platform and data processor.

With service providers – Payment processors, shipping carriers, customer support.

With marketing partners – For advertising and analytics purposes.

At your direction – To fulfill specific requests, such as shipping via third-party integrations.

Business transactions – In case of a merger, sale, or restructuring.

Legal requirements – To comply with laws or enforce our rights.


💻 Relationship with Shopify

This store is hosted on Shopify. Shopify collects and processes certain personal information independently and may use it across merchants to enhance their services.

To learn more, visit the Shopify Privacy Policy.

To manage or access your rights with Shopify directly, visit the Shopify Privacy Portal.


🔗 Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before sharing any information.


🚸 Children’s Privacy

Our Services are not intended for children under the age of majority. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us for removal.


Data Retention & Security

We retain your information only as long as necessary to fulfill our services, comply with legal requirements, resolve disputes, or enforce our agreements.

While we take reasonable security steps, no online service is 100% secure. Please avoid sending sensitive information through unprotected channels.


🔄 Your Privacy Rights

Depending on your location, you may have the following rights:

Access / Know – Request a copy of the personal data we hold.

Delete – Ask us to delete your data.

Correct – Request corrections to inaccurate data.

Portability – Request a transferable copy of your data.

Opt-out – Choose not to share your data for marketing or targeted advertising.

Manage Preferences – Unsubscribe from promotional emails at any time.

To exercise these rights, contact us at support@mycookease.com. We may require identity verification for security reasons.


🌍 International Data Transfers

If you reside outside the U.S., your information may be transferred to servers in the United States or other countries. Where required, we use lawful transfer mechanisms such as Standard Contractual Clauses.


🔁 Policy Updates

We may update this Privacy Policy periodically. Changes will be posted here with an updated “Last updated” date. Material changes will be communicated if required by law.


📞 Contact Us
If you have questions, concerns, or wish to exercise your privacy rights, you can reach us at:

My Cook Ease
📧 Business Email: support@mycookease.com
📍 Business Address: 10662 FM 1097 Willis, TX 77318, USA
📞 Business Phone: +1 (856) 658-0735